Privacy Policy

Effective Date: August 17, 2025

1. Who we are
Duchess & Broom Cleaning Co. LLC (“we,” “us,” “our”) provides professional cleaning services. This Privacy Policy applies to how we collect, use, and protect personal information you share via our website, lead forms, or direct communications.

2. Information we collect

  • Contact info, like name, email address, phone number (from forms or direct inquiries)

  • Property details, such as address or cleaning specifics (shared when requesting a quote)

  • Form metadata, like IP address or submission timestamps

3. How we use your information
We use collected information to:

  • Respond to your quote requests and communicate about scheduling

  • Provide the requested services

  • Send you updates or follow-ups only if you’ve indicated you want them

4. Sharing & third parties
We do not sell or rent your personal data. We may share info with:

  • Service providers who help us run the site or form back-end (e.g. form-hosting, email platform)
    -Legal authorities, if required by law

5. Data security
We apply reasonable safeguards to protect your information. While we strive to protect data, no system is 100% secure.

6. Your rights
You can contact us to:

  • Request access to or correction of your personal info

  • Request deletion of your info (subject to legal or operational considerations)

7. Children
Our services are not intended for children under 13. We do not knowingly collect personal info from them.

8. Cookies & tracking
We may use minimal tracking (like analytics or form usage data), but do not collect sensitive personal info via cookies.

9. Updates to this policy
We may update this Privacy Policy occasionally. We’ll post changes here with a revised effective date.

10. Contact us
Duchess & Broom Cleaning Co. LLC
Email: duchessbroom@duchessbroomcleaningco.com